Here’s your Shipping Policy for HeemWalker with bullets added where it helps break down details clearly while keeping the tone premium and easy to read:

At HeemWalker, we take pride in ensuring that every pair of shoes, every bag, and every accessory is delivered with the same care and attention to detail that goes into crafting it. Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons, such as product launches or festive periods, processing may take slightly longer, but we will always keep you informed of any changes.

Delivery timelines vary depending on location:

• Within Nigeria: 2–5 business days for major cities, 3–7 business days for other areas.

• International Orders: 7–14 business days, depending on destination and customs clearance.

Please note that these timeframes are estimates and may be affected by factors beyond our control, such as courier delays, customs inspections, or severe weather.

Shipping costs are calculated at checkout and depend on:

• Your delivery location

• The shipping option selected

• The total weight of your order

For international orders, customs duties, taxes, or handling charges may apply. These fees are determined by your country’s customs authority and remain the responsibility of the customer. We recommend checking with your local customs office before placing an order.

Once your order has been shipped, you will receive a tracking number via email so you can monitor its journey. To ensure smooth delivery:

• Double-check that your address and contact details are correct before confirming your order

• Note that we cannot reroute packages once they have been dispatched

While we work exclusively with trusted courier partners, HeemWalker cannot be held responsible for delays caused by carriers, customs processes, or events beyond our control. In rare cases where a package is lost or damaged in transit, our customer service team will assist you in working with the shipping provider to resolve the issue promptly.